Orders are dispatched from our warehouse Mon-Fri 8.30-15.00. All orders received after 15:00 will processed on the next working day. Any orders received on a public or bank holiday will be processed on the next working day. We aim to dispatch all orders within 24 hours, but during busy times paid for postage will be processed and dispatched before free postage.
All delivery times quoted are from dispatch, Monday to Friday.
Standard Delivery (3-5 working days)
Free for all UK orders over £24.99
£2.99 for UK orders under £24.99
The expected delivery time for this option is 3-5 working days from date of order. If the order is received after 3pm the first working day will be the following working day.
Expedited Delivery (1-3 working days)
£3.99 for all UK orders.
The expected delivery time for this option 1-3 working days from date of order. If the order is received after 3pm the first working day will be the following working day.
UK Special Delivery
All special delivery packages are sent via a guaranteed next day service and will require a signature upon delivery. These goods are delivered by Royal Mail or, for heavier items, by DHL.
Next Day Delivery
Next Day Saturday Delivery
£9.95 - Next Day Saturday orders must be placed before 15:00 on Friday.
Non UK Orders - Global-e
To recieve help with your orders please visit the Globale help centre https://service.global-e.com/?id=79649a52-2aba-41eb-bf6b-e39084e991fa or you can contact Global-e at International@proswimwear.co.uk or send them a letter to 45 Leather Lane, London, EC1N 7TJ, United Kingdom
ProSwimwear welcomes you to place guaranteed next working day delivery for orders with DHL if the order is placed before 15:00 GMT.
Pricing is dependent and calculated on the weight and size of each package.
Packages can be tracked and traced via the tracking number, which will be emailed to you upon shipment. Just enter this tracking information at www.dhl.co.uk/en/express/tracking.html to follow your order.
On occasions for a multiple goods order whereby a certain product is not currently in stock at the time of being placed, we reserve the right to dispatch the remainder of the item/s via Royal Mail at a later date. This will form as the rest of your original order and will be included in the initial payment received for delivery. However, depending on certain postal restrictions, custom duties & taxes, other potential charges may be incurred.
For frequently asked questions on delivery, please see our FAQ section http://www.proswimwear.co.uk/FAQ/.
However, If you have any further queries regarding our delivery process, please do not hesitate to contact us on 01278 55 06 40 or from outside the UK +44 1278 55 06 40.