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Contact Us

Contact Information

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If you're looking for help with a product, or have a query regarding an order, there are a number of ways in which you can get in touch with us. We aim to deal with each and every enquiry in an efficient and timely manner. Please check our FAQ for answers on a number of frequently asked questions!


Live Chat

Contact us for free via our Live Chat system, which is available during office hours. Just start by clicking on the Live Support Icon, which can be found on the left hand side of each page. Here you have the ability to choose from over 60 different languages. 



UK: 01278 550640 or 0844 4411999
International: +44 1278 550640 or +44 844 4411999
Our phonelines are open between 9am-5.30pm Monday to Friday (except public holidays). 
Sometimes we may experience busy periods where we cannot get to your call as quickly as we would like. 
In these extreme circumstances and for out of hours enquiries, you are welcome to leave a message and we will get back to you as soon as possible.



Please send any emails to this will ensure your message is delivered safe and securely.
Upon receiving your message, we will send an automatic reply to confirm it has been delivered along with a personal allocated ID number.

We aim to get back to all emails within 1 working day.


Online Contact Form

You are welcome to fill out the form on this page, and one of our customer services team will be more than happy to assist you.

Please select which department your question relates to ('customer services' or 'returns team') using the dropdown menu. This will then ensure your message is delivered to the correct team and be dealt with as soon as possible.

Please fill in the comment box with as much detail as possible, along with any order number or ticket number you have previously been given.

One of our friendly staff members will get back to you by phone or email to answer your enquiry!


Postal Address

ProSwimwear Ltd, Unit 1 Plum Lane, Dunwear, Bridgwater, Somerset, TA6 5HL, United Kingdom.

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