Thank you for shopping with ProSwimwear.co.uk. We make every effort to provide the best products and service available, however, like any store if you are unhappy with your purchase for any reason then you can return it to us.

Just follow the easy steps below to return goods to us:

• You must notify us within 7 days if you wish to return items and then return them within 14 days of invoice date.
• You will need to contact us. Please email returns@proswimwear.co.uk or call 0845 2600 612 with your original invoice number and we will issue a returns number and organise your replacement order or refund on receipt of the goods.
• The return number must be clearly marked on the package. No package will be accepted returned without this number visible. We cannot accept any returned items without prior authorisation.
• All items must be returned with their original tags and packaging in place, unworn and undamaged.
• All returns are the responsibility of the customer until we acknowledge receipt therefore we recommend you send them back using traceable means e.g. Recorded Delivery.

If you return an item to us for exchange or refund you must cover the cost of delivery back to us but there is no further charge for the replacement delivery. Replacement goods or refunds will only be released if the above steps have been followed and only once we receive the goods. Refunds take between 7-10 working days – this is due to the card issuing bank and is out of our control.

ProSwimwear Returns
Weston House
20 Fore Street
Westonzoyland
Somerset
TA7 0EE

If you have received the wrong goods or faulty goods then we will cover all postage and apologise profusely...